Price Guarantee
1.
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Find lower prices
If you find a competitor offering the same product at a lower price, please let us know!
2.
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Share details
Please provide detailed information about the product, including the product name, the names of competitors, and their prices.
3.
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Review
Our team will review the price information you provide to confirm that the price complies with the terms of our Price Guarantee.
4.
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Adjust price
Once confirmed, we will immediately adjust the price to ensure that you can purchase the product you need at the best price.
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Applicable products
The price guarantee applies only to the new and unopened product with the same brand and model sold in our store, and they must be genuine Hong Kong goods.
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Price comparison limitations
Price comparison does not apply in the following situations: Unofficial limited-time offers or clearance sales from individual shops; Products sold by parallel importers or unauthorised dealers; Quotes from websites such as price.com.hk, Carousell, or unauthorised sellers.
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Second-hand products
This price guarantee does not apply to second-hand items.
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Delivery time
The delivery times of competitors must be similar to our delivery times to ensure a fair comparison.
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Submit a request
Customers must request a price guarantee before making a purchase and provide proof of the competitor's price.
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Price adjustment
We reserve the right of final interpretation and will contact the customer to arrange the order after confirming the eligibility for price matching.