Product Warranty
感謝購買Wiral/Portkeys/YoloLiv香港行貨的產品
凡購買本公司代理或總經銷之品牌產品,即可享有香港保養服務!
代理品牌
Wiral
Wiral是一家眾籌的初創公司,他們在著名眾籌平台 - Kickstarter 上只用了4分鐘,就獲得 100% 的資金。Wiral的第一款產品是 Wiral LITE, 一款種多功能的相機天軌系統,旨在拍攝獨特的動態鏡頭。 它是室內和室外電影製作、體育、生活方式和其他類型拍攝的絕佳配件。
查看所有產品香港總經銷品牌
Portkeys
Portkeys是一家專業從事相機電子取景器和多功能高清監視器的研發、生產和銷售,為高端品牌攝像機提供功能齊全、高性價比的高清監視器。Portkeys屢獲殊榮,其產品獲得視頻和電影製作支持者以及媒體專業人士的支持和肯定。
查看所有產品YoloLiv
YoloLiv 是一家專注於直播的科技創業公司硬件、軟件、企業應用程式,以讓每個人都可以專業進行地進行直播。終極多合一多機位直播解決方案,適用於體育、禮拜、婚禮/葬禮、活動、教育、攝像師、零售業務等。
查看所有產品1. How to identify the original licensed products in Hong Kong?
All licensed products have a licensed label on the packaging
2. What is the Hong Kong Warranty Period for Wiral/Portkeys/YoloLiv products?
All original licensed Wiral/Portkeys/YoloLiv products in Hong Kong are covered by a one-year warranty from the date of receipt issued by the dealer
3. Do I need to register to enjoy the warranty after purchase?
No, if you buy products represented by our company from our dealers, you can enjoy related maintenance services as long as you provide the product's invoice/receipt and maintenance sticker
4. Under what circumstances does the maintenance automatically expire?
1. The product has been repaired or modified by non-company personnel;
2. The product has been damaged due to misuse, negligent use or natural disasters;
3. Installation, operation or maintenance not in accordance with the instructions provided by the original manufacturer.
5. Still want to repair after the maintenance period or man-made damage?
If the product is artificially damaged or has passed the maintenance period, and you still want to carry out maintenance, you must first confirm that the product is an original licensed product in Hong Kong, and then the company can provide maintenance services. The actual repair price will wait for us to send the product to the original factory for quotation.
6. How to arrange product maintenance?
Please contact us via WhatsApp/FaceBook Messenger/Instagram message or email first to make an appointment!
7. What is the approximate repair time?
General maintenance time is about 4-8 weeks